Shipping policy

SHIPPING POLICY – SNACKSY

Order Processing

All orders are processed within 2–4 business days.

Due to high demand, processing times may occasionally be extended. Orders are not shipped or delivered on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery time is 7–15 business days, depending on your location.

Please note:

  • Delivery times are estimates and not guaranteed

  • Delays may occur due to factors خارج our control, such as carrier delays, customs processing, or high seasonal demand

Shipping Costs

Shipping costs (if applicable) are calculated at checkout and will be displayed before completing your purchase.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to appear in the carrier’s system.

Delays and Lost Packages

If your order is significantly delayed or appears lost in transit, please contact us at contact.snacksy@gmail.com.

We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is correct.

If an incorrect or incomplete address is provided, we are not responsible for lost or misdelivered packages.

Delivered but Not Received

If tracking shows that your order has been delivered but you have not received it:

  • Please check with neighbors or your local carrier

  • Contact us within 7 days of the marked delivery date

We will assist you in investigating the issue, but we are not responsible for stolen packages after confirmed delivery.

Contact Information

If you have any questions regarding shipping, please contact us at:

SNACKSY
Email: contact.snacksy@gmail.com